Collision Repair Process

Mall of Georgia Collision is a trusted all-in-one auto body repair shop in Buford, Georgia. What you can expect from our collision center is a knowledgeable staff that will be by your side during every step of the repair process. Our team of experts includes certified technicians, qualified inspectors, repair consultants, and more. Our well-rounded team will ensure your collision repair is as seamless as can be.

PREPARE & ESTIMATE Prior to the repair process, your vehicle will go through an evaluation by one of our qualified inspectors. A full report and repair estimate will be generated and provided to you for your records. We know that being in a collision leaves uncertainty and that clients will have many questions regarding their repairs. All your questions will be answered by our repair consultants to ensure you are educated on your vehicle's repair process.

AUTHORIZATION & APPOINTMENT Post inspection of your vehicle and after you receive our repair estimate, you will be contacted for authorization on the repairs needed prior to proceeding with any work. Does your insurance company need to be involved? Not to worry, we will take over this process and coordinate with your insurance company to schedule appointments and appraisals. This is one more thing you can leave to us!

BLUEPRINT & DISASSEMBLE Once we receive your approval, we will conduct an in-depth evaluation of your vehicle during repair disassembly. If further necessary repairs are discovered, we will provide you with an updated report and repair estimate. Further repairs must be authorized by you prior to moving forward.

ORDER PARTS Mall of Georgia Collision in Buford, Georgia is a trusted collision center and your satisfaction is what we strive for. To ensure all our repairs meet quality standards, we strictly work with factory OEM parts, unless otherwise requested. Using OEM parts guarantees that all replaced parts are within specifications and also to provide you with peace of mind.

STRUCTURAL REPAIRS Unfortunately, some vehicles that are involved in more serious accidents may require structural realignment. Frame checks will be performed to determine if your vehicle requires realignment to factory specifications. Our technicians will perform diagnostics prior to any structural repairs and update you if this type of repair is necessary.

BODY REPAIRS Our team takes pride in the quality we deliver, and we will do what it takes to bring your vehicle back to its original condition. Because we use the best quality parts, our body repair experts will take great care of your vehicle extending from the frame to the exterior body panels.

PAINT & REFINISH We want to make sure your vehicle is flawless before we return it to you. Therefore, our professional paint shop carefully resurfaces and repaints your vehicle as needed to guarantee your car is free of flaws.

REASSEMBLE At this stage, your vehicle will be in the reassembly process as we carefully bring your vehicle back to life. To ensure that we deliver quality work, any final touches will be made at this point.

DETAIL & INSPECT As always, first impressions are important to us when it comes to auto body repair. Therefore, we will have your vehicle washed and detailed to ensure repaired parts are clean and visible. Once this is complete, one of our inspectors will do a final inspection before delivering your vehicle.

DELIVERY Finally, your vehicle is ready for pickup! At this stage, we will contact you to do a visual vehicle check as part of our customer satisfaction process. After getting your approval for the repairs, you will be asked to complete the final paperwork. Aftercare instructions will also be provided to you. After that, you will be handed your keys and be on your way!

As the trusted collision center in Buford, we guarantee to deliver quality and satisfaction to all of our customers. The process we developed for vehicle repairs is designed to leave our customers feeling stress-free and confident. With Mall of Georgia Collision, you can trust us to be your one-stop shop for all of your vehicle needs.